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Your order is supposed to be delivered between 5PM-6PM, and it’s now 5:45PM. You’re stuck in...

Your order is supposed to be delivered between 5PM-6PM, and it’s now 5:45PM. You’re stuck in a long line waiting to check out. In this situation, you will be late delivering the order. Provide an example of the text message you would send to the member.

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Answer #1

Hi Sir/Ma'am,

This is ABC from Company XYZ. Your parcel that was supposed to be delivered between 5 PM to 6 PM would be delayed a bit because of some uncertain situation. Kindly expect your parcel after 6 PM. Sincere apologies for the delay. Your patience will be highly appreciated.

Best Regards,

XYZ

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