Margaret found herself facing a tough situation. Her babysitter called and cancelled 10 minutes before she needed to leave for work. She had a meeting with her manager that she could not miss. She brought her 12-year-old daughter, Molly, with her to work. Margaret sat Molly down in front of the computer in the office, telling her to play solitaire and surf the Internet until she returned. After the meeting, they went home.
Three days later, the chief privacy officer (CPO) confronted Margaret about her access of patient information. Several patients had received phone calls telling them that they had avian flu. The patients had all panicked. Margaret was the only user who had access to all of the patient accounts. She denied the accusations, but then realized that her daughter had had access to her computer. She relayed the story to her CPO.
Hint: as a CPO, you have to follow the policy at the facility and act upon such obvious privacy breach. Please specify what you would do.
2. What could have been done to prevent this situation from happening?
Hint: What should be specified in the policy in case an employee has to bring a family member to the workplace? If the family member has to stay in the HIM area, what procedures should the employee follow to protect the computer system? How should the system be technically protected, so that it would not have been active to allow unauthorized access to patient information?
1)Margaret role as a CPO is to develop policies which protects both employees and customers data from unauthorised access.In here due to Margaret negligence the information of patients is accessed by unauthorised person( her daughter).Due to her negligence several patients panicjpa due to false information.
Margaret breached privacy policy.Her incident goes to category 2 privacy breach as it is poor job performance,failure to properly safe guard the password and forgetting to sign off account.
Margaret will be charged with fine as a punishment and if patients file against her she will be legally responsible for the incident.
2)If a family member is in the workplace they should not be near the computers which consists of companies information.
The employee should sign off his account and protect it with a password.
The system can be protected by using passwords, safe systems.
Margaret found herself facing a tough situation. Her babysitter called and cancelled 10 minutes before she...
Margaret found herself facing a tough situation. Her babysitter called and cancelled 10 minutes before she needed to leave for work. She had a meeting with her manager that she could not miss. She brought her 12-year-old daughter, Molly, with her to work. Margaret sat Molly down in front of the computer in the office, telling her to play solitaire and surf the Internet until she returned. After the meeting, they went home. Three days later, the chief privacy officer...
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