Question

The Ritz-Carlton company take over the management of Portman Hotel in Sanghai,China and change the name of the hotel to The Sanghai Ritz Carlton Portman Hotel. The hotel is decided to change itself with the purpose of preparing the intense competition in Sanghai, most busiest and industrial city in China.

a)Explain 3 steps of their human resources strategies

b)Explain 3 results that can be achieved by doing that strategies

Please help and explain properly

Answer 1

a] Human resources strategies are one of the the rare and valuable resource which cannot be imitated by others. The three steps of human resource strategies that can be taken by the new The Sanghai Ritz Carlton Portman Hotel to prepare for the intense competition in Sanghai are:

1. To attract and retain the best talent in the functioning of the hotel. They can gain an intellectual advantage in competition by developing their human capital. They can devise strategies to exploit the best available talent in the labour market.

2. Providing leadership development programs and training to be competent in the competition outside. When organisations provide training and career development programmes, they will help in developing the competencies of traits that are valued by the hotel group or company. They help in developing skills and abilities which will be firm specific.

3. To in place a best accounting team who would be helpful in enhancing the performance and reducing the cost. This can be said that how the employee of the firm functions would relate to the consumer satisfaction that the consumers receive. They can also redesign work to enhance the working of the employees.

b] 1. The hotel would have the employees who are competent and intellectually more advanced than their rivals. Making use of the superior minds in their hotel workforce would provide them with out of the box and new ideas that would allow them out perform their rivals and be one of the top hotels of the city.

2. The success of any venture whether hotel or a company depends on it's leader. Providing leadership development programme and thereby bringing out the best of their leader would help in the success story of the hotel. The leadership should be strong, competent and should be able to withstand the competition arising among the other hotel groups. The leader should also be responsible for his decisions and should be approachable by his employees.

3. Proper management of the resources by reducing the cost wherever possible and enhancing the performance of the hotel will help the hotel earn a positive name in the market. When the hotel works on its deficiencies and enhances the positives, the consumers would prefer the hotel over any other because of their service and dedication towards the consumers and customers.