Question

Question 1

1. "Which kinds of group-communication roles reconcile differences or suggest areas of agreement, relieve tension, and find common grounds for all the members of the group?"

   		Maintenance
   		Task
   		Self-centered
   		Directional

10 points

Question 2

1. "The three desirable features of the members of a certain type of team are: (1) the possession of essential skills and abilities, (2) a strong desire to contribute, and (3) the capability of collaborating effectively. This type of team is known as a"

   		project team.
   		primary work team.
   		self-managing team.
   		quality team.

10 points

Question 3

1. "When Talia approached her boss to say that she was getting paid less than Joseph who had her same position, her boss assured her that the matter would be dealt with. Furthermore, he asked Talia to send him an email suggesting ways in which this kind of discrepancy could be avoided in the future. What was Talia s boss promoting?"

   		Workplace democracy
   		Group norms
   		Communication roles
   		Technology usage

10 points

Question 4

1. "If a company has to quickly put together a group to repack all of its existing stock in the company s new package, then what kind of a group would it establish?"

   		Task force
   		Prefab
   		Focus
   		Directional

Answer 1

1. A(maintenance)

2. B(primary work team.)

3. A(Workplace democracy)

4. B(Prefab)

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