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include a discussion of customer loyalty and earning above average returns.

include a discussion of customer loyalty and earning above average returns.
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Answer #1

Customer Loyalty and above average returns are explained below:

  1. The quality provided by the company would retain the customers and increase their loyalty which impacts to increase the growth of the organization.
  2. The cost of the product and service provided to the customer would increase the customer loyalty and those impacts on increasing higher profit and revenue of the organization.
  3. When the company differentiate their product and services the customer loyalty increases as their needs and wants get satisfied and that increases the profit of the organization.

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