The service center for a brokerage company provides three functions to callers: account status, order confirmations,...
The service center for a brokerage company provides three functions to callers: account status, order confirmations, and stock quotes. The reliability was measured for each of these services over one month with these results: 0.90, 0.70, and 0.95, respectively. What is the overall reliability of the call center? Round your answer to four decimal places. ____________
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EXPLANATION;
If we consider that the three functions are in series in the system, then the overall reliability of the system would be
R = r1*r2*r3
= 0.90*0.70*0.95
= 0.5985
Reliability Percentage = 59.85
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