Question

I want 10 Unique (non-obvious) User Requirements for Mobile Banking App.

Answer 1

Unique (non-obvious) User Requirements for Mobile Banking App:

• Money Transfer
• Security (Login System with Authentication)
• Customer Support (Live Chat)
• Account Management
• QR Code Scanner
• Notifications (Customizable Alerts)
• Bill Payments, Recharges and Ticket Bookings
• Tracking Transactions
• Cashback & Special Offers
• Easy Interface
• GPS Navigation
• Payment Scheduling

Explanation for each requirement:

1. Money Transfer: User should be able to send money to other user easily.
2. Security (Login System with Authentication): It must have multi-factor authentication like pin or fingerprint. It should also ask pin before transaction. So the app must ensure secure sign-in to the user.
3. Customer Support (Live Chat): It should have customer support in form of live chat. So that user can solve his problems instantly. It should be 24/7.
4. Account Management: It must have feature like account management where user can check bank balance, transaction history and can be able to monitor his cards.
5. QR Code Scanner: QR code scanner is must feature which helps to pay at shops and other users faster.
6. Notifications (Customizable Alerts): It helps banks to show important notices and alerts. Notifications should be customizable so that user won't get disturbed.
7. Bill Payments, Recharges and Ticket Bookings: The user should be able to pay bill payments, recharges and ticket bookings from this banking app. It helps to attract more users.
8. Tracking Transactions: It should show transaction history and analysis like monthy, quartely and yearly analysis. It will help user to maintain his expenses.
9. Cashback & Special Offers:It should have cashback offers when they do transactions or pay some bill payments.
10. Easy Interface: Its one of the most important feature because it is what every user needs. Without good interface mobile can't reach more people as it was easy to find anything they need.
11. GPS Navigation: GPS should be available to track transaction location and it will also helps to find nearby ATMs.
12. Payment Scheduling: It helps to bills and do regular payments faster.

Hope it helps, Thank you.