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You are the manager of three employees. Scott is extremely emotional at work. Many times he...

You are the manager of three employees. Scott is extremely emotional at work. Many times he will cry when constructively criticized. Meg is very quiet and will rarely speak up in meetings and voice her concerns. Jill is an older employee who thinks she knows everything about the company and how it should move forward since she has been there for over 10 years. She also explodes in anger when questioned about her work.

Evaluate the three areas of the Cascading Model of Emotional Intelligence when it comes to your three employees.  

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Answer #1

Let us understand the Cascading Model of EI and try to map three employees as per the model and also understand their behavior, feeling and attitude at work.

Emotion Perception Emotion Understanding Emotion Regulation
Scott Seems okay Self aware but has to be more aware about others week as indicated the fact he cries on even constructive criticisms
Meg seems okay can manage the change Can adapt to the situation without much expressions
Jill Need intervention Rigid, Not Flexible to make changes Week attitude at work as not able to regulate

We have mapped them on the model, Though all of them requires intervention in order to improve at work from the EI perspective but Scott and Jill need immediate intervention in order to improve there performance at work and becom more productive.

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