Question

1. Describe a conflict that you’ve had with a person of another communication style. How would you handle the conflict differently now that you recognize the differences in communication styles? How might the outcome of the conflict change if you handled it differently? (If you don’t want to describe a real conflict, describe a conflict that could happen between two people with different communication styles.)
2. Pick a communication style that is different from your own and describe five strategies for communicating with that style that might make future interactions with that style more effective.
3. You’re a project manager with a project team where all four communication styles are represented. List three activities or strategies that you could use with the project team to help facilitate team communications.

Answer 1

Once we had a conflict regarding using ethical means to conduct business operations. I was very adamant that we should be using ethical means and therefore, i used aggressive communication style to my manager who was not in the favor of using ethical means.

This resulted in a full-blown conflict and I ultimately left the company due to irreconcilable differences.

today, after knowing different communication styles, I feel I should have used the assertive style to make my point more clear and to ensure that the communication and the discussion remain amicable. It could have resulted in a mellowing down of my manager and both of us could have benefited from it.