Question

3. In what way are ERP, CRM and SCM connected? Why do businesses use ERP? What are the major benefits? What are some components that make up ERP systems? Name three and explain why they are important. In your opinion, what is more important to gather from ERP: data or information?

Answer 1

ERP (Entreprise Resource Planning), SCM (Supply Chain Management) and CRM ( Customer Relationship Management) are connected because they are the three categories of Entreprise Softwares.

The Businesses use ERP software because it collects information from all the departments and implements in the company. Most of the Organizations today use ERP Systems to incorpiorate all the ERP's applications.

The foremost Benefit of using ERP is to remove the company Inefficiency by which one can inspect and reduce the resources used. This will help them to grow their business efficiently by improving the quality.

The Components that make up ERP are Human Resource, Cutomer Relationship Management, Business Intelligence, Supply Chain Management, Inventory management System and Financial Management. So, We will talk about rhe first 3 components in detail-

Human Resource- Your HR Component of the ERP should be compatible to handle the full work of Employees including all the works. Your Payroll Software is faster than the manual payroll system. HR Component do the automation by themselves. Thay's the reason it is important.

Customer Relationship Management- Managing the Customer Leads is also important without them, you can get the complete insights about the customer. Customer Relationship Management- ERP Component helps to keep track of the customer stages in the relationship with the Company. This is important because it will help us to trigger our Marketing and Sales strategies acvording to the available insights.

Business Intelligence- Business Intelligence is one of the standard ERP Components. It collects and analyze the data and gives the actionable steps to the business. Some ERP Components gives the insights in numbers, tables, visuals and reports. But the Best option is the report. This is the important feature in ERP.

In my Opinion, ERP is more important to gather the information not the datas.