Question

QUESTION 21

1. "Brick and Mortar" is a description for businesses that sell both in a physical store and on the internet.

   True

   False

1 points   

QUESTION 22

1. People who are loyal to one store form the basis of what merchants call:

   	A.	Irregulars
   	B.	Goodwill
   	C.	Shopping bots
   	D.	Push money
   	E.	One price system

1 points   

QUESTION 23

1. The profitability of a store depends on it success in ____________________.

   	A.	creating attention
   	B.	creating loyalty
   	C.	inducing action
   	D.	stimulating impulse buying
   	E.	A, B and C

1 points   

QUESTION 24

1. The Uniform Commercial Code (UCC) applies to the sale of ___________________.

   	A.	goods and services
   	B.	goods and services but only in interstate commerce
   	C.	goods only
   	D.	services only
   	E.	goods and services but only in intrastate commerce.

1 points   

QUESTION 25

1. A court action that allows similarly aggrieved consumers to act as one is referred to as:

   	A.	restitution
   	B.	class action
   	C.	public action
   	D.	all of the above
   	E.	none of the above

Answer 1

21. False

Explanation: Brick and mortar stores only sell goods in physical stores.

22. Option B

Explanation: Goodwill comes from customer loyalty.

23. Option E

Explanation: These three helps a firm gain and retain customers in the long-run.