Question

“The potential impact of {Technology} on {Industry or Activity}”

Write a short description of the technology and the industry (200-350 words each)

You may use any relevant sources, including websites, blogs, tweets, journal articles and textbooks. Ensure you reference any sources appropriately.

list at least five ways the technology may change or disrupt the industry

Some hints: • Consider the impact of the technology on the people in the industry; will it make their lives easier or harder? • Can you draw parallels to other industries where your technology may have had impact? • Are there other technologies you’re aware of that might, together with your chosen technology, have a stronger combined impact? • Creative thinking requires a dedicated block of time and the freedom to play around with ideas. Don’t leave it to the last minute!

Choose one technology impact from the previous exercise, and identify at least four factors or constraints that make this impact possible, or which might prevent it occurring

Frame these within Lawrence Lessig’s regulations – Market, Law, Architecture (Physical/Natural) and Norm(Social/Ethical).

Identify two process within your industry or field that would change as a result of your chosen impact. Some hints to identify processes: • Consider processes in acquisition, manufacture, supply, support, staffing, and communication • Write a brief use case – like a case study but focussing on interactions and processes • Try searching! For example, “business processes in ticket sales” (but use your chosen business). Don’t just copy an existing diagram though.

For this process, determine: • Events; • Activities or Tasks; • Decision points; • Actors (people and/or objects); • Outcomes

Write a description

referring to the above events, tasks, decisions, actors and outcomes. It is acceptable and expected that you make a number of assumptions about the process, but these should be explicitly included in your description. What are you basing your understanding on?

dentify specific components of this process that would change due to your technological idea. Describe how these components would be affected by the change (300-400 words). It should be clear which events, tasks, decision points, actors, and outcomes are affected, and in which ways. This may include components being removed, replaced, augmented or added.

Use process model diagrams to support your description – one before and one after the change. These need to be detailed enough to show the change in processes, but not so detailed that the changes are hard to spot. The purpose of your model here is to show the impact of the technology on the business process; let that guide your level of detail.

Answer 1

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