Question

21. The process-oriented basis of grouping individuals and activities is most appropriate when

1. There exist interdependencies across entire work flows
2. The organizational structure is primarily hierarchical
3. When compared with the other economics of scale in personnel and facilities that another way of grouping can achieve
4. There exists a need to add massive amounts of new employees.

22. According to Davenport

1. a process is “a structure of action” not sure
2. a process is “a standardization for action”
3. a process is “functionally representative of action”
4. a process is “functionally derived”

    23. Which of the following are specific characteristics in regard to the business process of definition?

   a. processes are a sequence of activities

    b. processes have an end or purpose

    c. involve interaction

    d. evolve over scalable architectures.

   e. a, b & c

24. Which of the following are listed in the book as typical business processes?

a. product development

b. human resource management

c. planning and resource allocation

d. engineering

e. a, b & c

25. ERP applications help make SCMs more effective by making ______ easier and by providing real-time information.

a. decision making

b. system design

c. security planning

d. data/ information sharing.

26. ____ defines a strategy for generating and acquiring knowledge that managers can use to define an organization’s future state.

a. decision making

b. Organizational development

c. Action research

d. benchmarking.

27. Mutual adjustment is the:

a. Process of strictly following written rules

b. Process of coordinating tasks through informal communication, simply by workers taking with one another.

c. result of centralization

d. process of using the hierarchy of authority to integrate subunits

28. ERP vendors break the software up into____ which organizations can selectively implement to support their different functional areas.

a. programs

b. systems

c. applications

d. modules

29. The objective of _______ is to minimize the risk of failure and maximize the benefits of the change.

a. ERP projects

b. change management

c. communication

d. project management

30. Which of the following is used to integrate several client-server applications and create enterprise mash-ups, or composite application?

a. management system

b. Accounting system

c. Enterprise system

d. All of the above

e. Web services

Please answer this Question. I will rate you. no guessing, please. I just want to make sure the correct answer.

Answer 1

According to expert guidelines, the expert has to answer only first question.
21) The correct answer is a) There exist inter-dependencies across entire work flows
In an organization, if the processes are interdependent, then the individuals and activities are grouped based on the processes. This ensures that they are no confusion in task allocation and each process is completed smoothly by one group of individuals.