Question

After reading chapter 1, identify the importance of specific communication skills in relation to your income (or future career). How has today's changing workplace affected the value of these skills?

CHAPTER 1: COMMUNICATION SKILLS AS CAREER FILTERS Synopsis Today

Answer 1

The effective exchange of information is essential in business. Good communication is two-way, and graduate job hunters need to show they can listen as well as speak out.

If you think that all graduates have good communication skills, think again. A recent survey by the NUS and the CBI, a leading employers

Answer 2

The five kev communication skills are given below: 1. Expressive speaking skills Supervisors and managers are comfortable in expressing their thoughts, ideas, and feeling. These officials tend towards extraversion. 2. Empathetic listening skills Efficient supervisors and managers are empathetic listeners by instinct. They possess reflective listening skills and pose patience in dealing with individuals and their problems 3. Persuasive leading skills Effective supervisors are persuasive and encourage sub-ordinates towards efficient performances. Persuasive leadership not prefers monopolistic attitudes but believes in supporting and achieving results 4. Sensitivity to feelings Better supervisors are sensitive towards employees and their feelings and their psychological aspects. It is not preferable for mangers to criticize the employees for their mistakes in public but to look forward to praise an individual for good performance. It assists in stimulating a sense of belonging and sincerity in an individual towards organization. . Informative mangers It is much better to provide basic information to the employees about organizational policies and activities. It assists employees to prepare for the future course of events which always works for the welfare of the organization; where failure may result in chaos and turmoil