Question

But what about the healthcare providers?

Health care staff represent a diversity of groups…racial, national orientation, native language, sexual orientation, age…and many others. What are some of the microaggression, microinsults, and microassaults that health care workers may receive from the patients they serve.

What impact does this have on their ability to connect with patients and provide the best care?

Answer 1

Microaggressions are brief and commonplace daily verbal, behavioral or environmental indignities whether intentional or unintentional that communicate hostile, derogatory or negative slights and insult towards people of colour.

Example:- Where are you from?When I look at you,I don't see color?

Microinsult is characterised by communication that convey rudeness and insensitivity and demean a person's racial heritage or identity. Assigning a degree of intelligence to a person of color based on their race is an example.

Microassault is an explicit racial derogation characterised primarily by a verbal or non verbal attack meant to hurt the intended victim through name calling ,avoidant behavior or purposeful discriminatory actions.

Examples:- Referring to someone as coloured or Oriental using racial epithets, discolouring interracial interaction, deliberately serving a white patron before someone of colour and displaying a swastika.

These have very bad impact on their ability to connect with the patients and in providing the best care.