Question

A nee director decides to recignize the department you work in.This recognition comes about without input from the employeds and many of the nurses that you oversee are feeling resentful of the change. As a nurse leader, idnetify factors that may lead to conflict and ways you can manage them

Answer 1

Answer :

Conflict :

It is an argument or fight in between the two or more ideas and wishes among two or more persons.

Factors of conflict among nurses here includes :

* age or position in the organizational hierarchy.

* work place factors due to burdens.

* sex factors.

* cultural differences.

These are the factors may leads to conflicts among the working staff or employees.

The ways can manage conflicts are as a nurse leader :

1. The factor of creating a fear in between both side persons or employees.

2. Use good communication skills and understand the profile of soul of employees.

3. Giving respect to them.

4. Create environment like willingness to forgive and to forgiveness.

5. By using the technique of emotional intelligence we can solve.

6. We should never proven the other wrong, o tree make them lose face.

7. Recognition of injustice in both sides.

8. By getting creative solutions for the problems.

By using these are all the ways nurse leader can manage the conflicts.