Question

1 Explain the measures a supervisor can take to ensure employees possess the knowledge, skills and abilities to perform their job. (4 marks)

Answer 1

By offering consistent directions, appropriate training programs and career growth advice that coincides with your career goals, an successful boss makes your job easier. The best managers understand the importance of employee motivation on communication, coaching, training and growth. If you send your managers input, they will adapt their strategy and help you work more efficiently and effectively.

Employees function best when clear direction is given. We need to know what they're capable of. Supervisors should keep you up-to - date on client objectives, success targets, how close you are to meeting those targets and what incentives are there to go beyond them. Yet good communication is not a one way transaction. Feedback on your goals, strategies and motives will help. This is then that the managers will apply what they know to keep you motivated and engaged.

Although coaching is an ongoing phase, career development preparation happens cyclically and has a focus on the longer term. Supervisors who give the attention they deserve to this periodic task, rather than just running through the paces, will help workers grow, and growth creates trust and productivity. Supervisors will sit down with you when it's time for strategic plans to discuss areas of responsibility, growth opportunities and training options. Tracking progress in the program will show a degree of enhanced efficacy.

By offering a sounding board for your ideas, supervisors can also help you be more successful. For example, as you explore opportunities to take on new roles or develop new skills to allow more development, a supervisor may provide feedback and input. Address and share your interest in current roles and future projects involving specific skill sets. Good bosses will then help you explore ways to learn or strengthen these skills, whether by structured training or training on the job.