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Compile a simple job description and job specification based on consumer advocate ,list the KSAOs required...

Compile a simple job description and job specification based on consumer advocate ,list the KSAOs required for the job,write down 5-8 different personal requirements.

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Job description and specification for Consumer Advocate
1) To conduct seminars and educate consumers about purchasing policy, maximum retail price, and how consumers can defend there rights

2) To advertise about newly launched products and its pricing policy.

3) He/she should ensure that the needs of various consumers and purchasers are met

4) Should conduct inspection of various products and items

5) Should help consumers to know there rights so that consumers can obtain good and safe products at good price

6) Important and critical points should be relayed to consumer

KSAOs

1) Should have thorough knowledge of consumer rights

2) Should have ability to deal with small cap and large cap industries

3) Must possess Lawyer degree from reputed institute


Personal Skills

1) Must possess good communication skills

2) Must have patience while dealing with consumer complaints

3) Must have knowledge of product

4) Must be attentive

5) Must be polite while dealing with consumer

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