Question

Chapter 6 discusses Controlling which involves monitoring activities (with tools such as budgets and productivity standards) to ensure that work is being done as we have planned. One problem that the book (pg 166) discusses with controls is that employees might only focus on rules and standards ... and fail to do things (such as being friendly) that are not measured. As a supervisor, how might you prevent this problem? Add a 5 sentence answer to this question and respond to a fellow student.

Answer 1

Its very essential that the supervisor engages the employees.

The concept of getting just satisfied staff may be sufficient for some executives, but for many reasons it is essential to maintain elevated levels of employee engagement. The workplace atmosphere becomes a place of favorable attitudes when your staff are involved.

The office atmosphere improves when staff are involved, their activities are reliable, and inner conflicts are minimal, if not non-existent. Workers involved feel part of the team and, in turn, work together to assist guide your company to good results.

The advantages of employed staff throughout the business have a trickle-down effect. Those who show up with pride and motivation to work provide your clients with a greater quality service. Profits tend to increase when customer satisfaction is high. Shareholders, in turn, got a better return on their investment.

It is useful for the entire business to promote a workplace environment in which staff feel supported and carry out their duties in a team-focused atmosphere. A company with employee engagement policies tends to be accountable for less sick days. Companies with staff can expect a decrease in the amount of working days