External failure costs include the following costs except __________ costs. a product-return b lost sales c...

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External failure costs include the following costs except __________ costs. a product-return b lost sales c...

External failure costs include the following costs except __________ costs.

a product-return

b lost sales

c price-downgrading

d warranty claims

business Operations-Management

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Answer 1

Answer #1

c price-downgrading

External costs are those costs which occur after the sale of the product. The product return, warranty claims, and lost sales are the example of external costs happens before sales.

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Answer 2

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