Question

1. Clean Sweep Corporation is a consumer goods company manufacturing home-care cleaning products. Sales of Sparkle, its flagship disinfectant, and some of its other cleaning products have been sluggish during the last two quarters. Of late, retailers have also shown a lack of confidence in these product lines. The management is looking at different ways to improve the efficiency of its entire supply chain. Some senior executives believe that the company should shift to a just-in-time logistics system. However, this opinion does not have unanimous support.
   
   
   A senior executive claims that a move to a "just-in-time" logistics system would be a mistake because even if the system is effective at reducing inventory and handling costs, the change would not be noticed by customers. The executive claims that the change should be rejected as it runs counter to Clean Sweep's goal of being customer-focused. Which of the following is the best criticism of the senior executive's position?

   		It does not prove that focusing on the customer helps an organization become successful.
   		It does not suggest an improvement to Clean Sweep's current system.
   		It fails to recognize that having a more efficient supply chain will allow Clean Sweep to offer more value to its customers.
   		It does not establish that the costs of switching to the new system would outweigh any cost-reduction benefits the system might provide.
   		It does not describe the inventory systems used by Clean Sweep's competitors.

2. Project Manager: The failure of ACME's Pest Eradication Device is not in dispute. The project failed in many respects: it was late; the instructions were unclear; it had no customer support; customer complaints were high because it did not perform reliably in desert conditions; and the controls located on the outside of the device could be used by unauthorized individuals. Even so, the essential idea of manufacturing a remote-controlled pest killer was a good one. The failure, then, should be attributed to ACME's insufficient planning.  
   
   Executive: Planning was an issue with the Pest Eradication Device, but it was not the issue you suggest. If anything, ACME's planning was excessive. The endless meetings held during the planning for this project took up so much time that it became impossible to produce a quality product.
   
   
   A quality control manager is given the task of evaluating what went wrong with the Pest Eradication Device. She announced that the goal of her investigation is to determine whether the project manager or the executive is correct. Which of the following is the best evaluation of this goal?

   		It is a well-chosen goal because failure to plan effectively typically results in missed deadlines, going over budget, and badly designed products.
   		It is a well-chosen goal because choosing the appropriate amount of planning guarantees that planning will not be excessive.
   		It is a poorly chosen goal because it fails to account for the possibility that planning was insufficient in some aspects and excessive in others.
   		It is a poorly chosen goal because the Pest Eradication Device has already failed, and determining the causes of that failure will not make the project a success.
   		It is a poorly chosen goal because even projects that are planned well can fail because of changes in the external environment that were impossible to anticipate.

Answer 1

Answer:

1.It fails to recognize that having a more efficient supply chain will allow Clean Sweep to offer more value to its customers.

Explanation:

Change should not be made to logistics system rather it should focus on increasing their supply chain so that customers get attracted.Effective supply chain will automatically enhance the customer base

2.It is a well-chosen goal because failure to plan effectively typically results in missed deadlines, going over budget, and badly designed products.

Explanation:

The failure of the Pest Eradication Device is due to insufficient planning and the endless meeting took up so much time ,crossed deadlines so it lead to poor quality product.The executive was correct