Question

How did Elton Mayo influence management theory, and how did the human relations movement affect current management theory?

Answer 1

• Elton Mауо iѕ rightly саllеd thе fаthеr оf humаn rеlаtiоnѕ movement.Elton Mayo's contribution to management theory helped pave the way for modern human relations management methods.Based on his well-known Hawthorne experiments, Mayo's management theories grew from his observations of employee productivity levels under varying environmental conditions. Mayo believed that both social relationships and job content affected job performance.
• His experiments drew a number of conclusions about the real source of employee motivation, laying the groundwork for later approaches to team building and group dynamics. Mayo management theory states that employees are motivated far more by relational factors such as attention and camaraderie than by monetary rewards or environmental factors such as lighting, humidity, etc.
• He recognized that the worker isn’t a machine and that how they are treated and their environment is important. He recognized that work is a group activity and employees have a need for comradery and recognition. They have a need for a sense of belonging.It is the group that determines productivity, not pay and not processes.
• Mayo not only identified the Hawthorn Effect, he was also the first to identify the importance of the psychological element of workplace motivation. He recognized that if you treat an employee well, they might be more productive for the organization.
• He was able to ѕhоw that humаnе аnd rеѕресtful treatment, ѕеnѕе оf participation and bеlоnging, rесоgnitiоn, mоrаlе, human рridе and social interaction аrе ѕоmеtimеѕ mоrе imроrtаnt than рurе mоnеtаrу rеwаrdѕ,which is now currently practised today by almost all the big organizations.
• Employees are given respectful treatment,they are given non-monetary incentives in terms of recreational activities,their contributions are recognized more,companies organize awards to appreciate employees,employees are also encouraged to come forward and be a part of team process and give them a sense of belongingness.
• Now companies apart from providing pay checks also focus on the psychological and non monetary side of increasing productivity..Employee counselings have become more frequent,dinners with CEOs and co workers provides more opprtunity to know each other personally and provide recognition,upgraded workspaces;all these incentives becoming a part of the current management approach are helping to retain good talent.