Question

Daylight-Saving Letter

You are John Carns, general manager of the Boca Beach Club, a Waldorf Astoria hotel and resort located in Boca Raton, Florida. The hotel is part of the Waldorf and Hilton corporate chain.

Your corporate office has directed you to write a form letter to guests staying at the Boca Beach Club during the upcoming daylight-saving time change.   This letter has several purposes; the most important being to notify guests of the time change.     

The other purpose is to encourage guests to spend some money at your hotel. You’ve got a lot to offer, a fabulous Florida breakfast at your SeaGrille, a spa rated among the world’s best, and a superb oceanview cocktail bar featuring craft cocktails like the Voodoo Colada and Sea Chill. Do investigate the hotel’s web site for more ideas. Indeed the more time your guests spend with you, the higher the hotel’s revenue.

Prepare a form letter (leaving off the inside address) to leave in each hotel room reminding guests of the impending daylight-saving time change. Use the upcoming spring change.

As we switch in or out of daylight-saving time your hotel often encounters problems. Guests are confused about checkout time, opening and closing times of your facilities, and what services the hotel offers.   The time change can be disruptive for hotel guests who may lose track of the date, forget to change the clocks in their rooms, and miss appointments as a result. What should guests do?

Hints:

• Use a five-part direct structure. The main point should be in the first sentence. Our date should be Saturday, March 9, 2019.
• Use an attention-getting page layout on hotel letterhead, so readers don’t ignore the message.
• Pay careful attention to spelling, grammar, and usage of all terms in this letter.
• Use the letter to build goodwill, highlight reader benefits, and include specific references to service or features the hotel offers. Focus not on what the hotel does for the reader, but on what the reader can do at the hotel.
• Will you do anything else to inform your guests? You might want to include that in the letter.
• Write your real name on the back of the letter.
• Don’t include an inside address, just letterhead
• Use the phrase “daylight-saving time” correctly

Answer 1

" DAYLIGHT -SAVING TIME "

Dear guest,

Welcome to Boca beach club,Waldorf Astoria hotel. It is our pleasure and honor to have you in our hotel . We inform you daylight -saving time change. You can lot of opportunities. Please staying at the Boca beach club during upcoming daylight savings time change. You have got a lot of offers, a fabulous Florida breakfast at your seagrille, a spa rated among the worlds best, and a superb Ocean View cocktail bar featuring craft cocktail like voodoo colada and sea chill. And you can search our website for more information. That helps to know more about our fabulous offers during daylight savings time.

Check outtime is extended, opening time and closing time all are change. Its all are detailed in our website. Please visit our website for more details.

We have a 24 hour reception desk that you can call in case you need anything. Our staff will be more than willing to assist you with your needs. Here at Boca beach club, Waldorf Astoria hotel, your comfort and convenience are always our topmost priority.

Once again we sincerely thank you for choosing us to be home away from home.please utilitize our fabulous opportunities and check our website. You will definitely like daylight savings time.

Sincerely,

Thank you

General manager

Boca beach club