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conduct qualitative research on the impact of social media advertising on the use of sports drinks...

conduct qualitative research on the impact of social media advertising on the use of sports drinks by athletes.

  • You are to use one qualitative method in your research.
  • Write a report of your research stating why the research methods were chosen.
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Answer #1

Impact of social media is largely felt by sports brands like Pepsi and Nike who have seen large scale engagement over various platforms and has resulted in higher customer recall value, higher reach, lower customer acquisition cost and lower retention cost, lower bounce rate and higher customer per engagement based on historical trends.

Qualitative methods like focus groups discussion are largely used for such research as it gives comprehensive ooen ended views and opinions of customer, it brings real emotions and evaluation of the net promoter score.

It helps firms understand as to what improvements can be incorporated and what can be still leveraged. It helps understand know trends, attributes and customer preferences over large sample size.

It helps them attract positive word of mouth and better interaction. Such data thus can be fed to sophisticated algorithms like Artificial intelligence and Machine learning which helps generate top insights and building customised profiles and thus cater differently to each customer and demand.

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