What do you see as the key factors for being a successful competitor in your industry...
What do you see as the key factors for being a successful competitor in your industry (UBER company)? List at least three.
Homework Answers
Critical success factors for UBER
1. Supplier network - the company needs to have adequate number of cabs available on network so that customer can rely on the service quality
2. Different offerings (segments) for diverse range of users with different needs
3. Surge Pricing Technology - Drivers prefer prices that vary with time of the day and accordingly, appropriate surge pricing technology which is beneficial to drivers, yet rational for the customer is a success factor.
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What do you see as the key factors for being a successful
competitor in your industry...
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