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15. What are the two dimensions of the digital divide according to Pippa Norris?

15. What are the two dimensions of the digital divide according to Pippa Norris?

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A digital divide is a problem of multiple dimensions. In 1999 Rob Kling summarized the problem from (a) a technical aspect referring to availability of the infrastructure, the hardware, and the software of ICTs, and (b) a social aspect referring to the skills required to manipulate technical resources. Pippa Norris (2001) described

(a) a global divide revealing different capabilities between the industrialized and developing nations;

(b) a social divide referring to inequalities within a given population;

(c) a democratic divide allowing for different levels of civic participation by means of ITCs.

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