Question

To which restaurant managers have established for creating better working environment. What did they use to motivate and empower employees? and How? Provide an example from job experience that encouraged you to perform better, which in turn, will reduce employee turnover in a long term. Was it effective in eliminating the problem for the future? If not, what alternative might have been tried? Please bring a good example of great corporate culture, strategies, tactics used to enhance working environment that will ultimately reduce employee turnover in the hospitality industry.

Answer 1

Answer:

The restaurant managers have established for creating better working environment so that the employee feels in better working condition and they are willing to support the restaurant operations.

They did to motivate and empower employees as below

• They explore motivational approach in the work place so that employee feels motivated and they can contribute significantly in the business.
• Hey explore the empowerment approaches so that they can empower employee in making the suitable business decision and feels that they are more important for the business.

We can provide below example of Marriot Hotel Management

In the Marriott Hotel management, the employee care is very effective and they have created a positive work culture where the employees are motivated and empowered so that they can act appropriately and deliver superior results for the business. Marriot works on the principle that if we take care of employees, then employees will take care of our guests/customers at the Marriot Hotel. Thus this created very positive and impressive work culture and environment where employee are managed and treated differently and explored motivation and empowerment for better performance output in the business.

The employee turnover at this Marriot Hotel is very low and many people are working for longer duration more than 20 years at this Hotel corporate in the world market.

This is effective in eliminating the problems of future because the future problem of employee retention is being eliminated by this approach.

This approach of Marriot has created very effective work environment and helped in improving the hospitality at the Marriot hotel and its restaurant locations.