Question

1. What are the competitive forces facing 1-888-JUNK-VAN? What role can IT (information technology) play to counter these forces in this competitive waste collection business?

2. What decision criteria (plural form of criterion) would you consider in evaluating the five IT solution options facing Marcus Kingo? Based on these criteria, what course of action do you recommend? Why?

Answer 1

1. There are numerous focused powers that 1-888-JUNK-VAN faces in the waste accumulation business. As a matter of first importance, the danger of new contestants is high in this industry since new companies, for example, 1-888-JUNK-VAN, can start business with minimal capital, couple of workers and no experience. This is something that Marcus Kingo ought to be very much aware of since he had the option to begin his organization with just a $500 speculation. Inventive new employments of data innovation can help keep new participants out. Kingo has a bit of leeway in the way that he chose to make a straightforward virtual plan of action, without blocks and-mortar. This enables his representatives to telecommute and maintain a strategic distance from startup costs.The organization faces an issue, they have to change how they deal with their records however face the problem of high exchanging expenses. This is something that Kingo will need to manage in light of the fact that the framework that they as of now use is outdated and blunder prone.The intensity of purchasers is something that Kingo should know about too. In a little organization, the intensity of purchasers is amazingly high on the grounds that losing few clients could be destroying to the organization. The waste administration industry is extremely worthwhile and there are countless little nearby organizations, just as the enormous worldwide names, for example, Waste Management Inc. The clients have the bit of leeway in this situation as they can pick and pick whoever they need to work with. Actualizing new software to maintain a strategic distance from mistakes and terrible client administration, can help with keeping clients fulfilled and not losing business because of blunders in the present framework. The new programming will permit 1-888-JUNK-VAN to keep on developing its client base and increase support through the network.

2. As a chiefly sole-owner based business there are very few alternatives accessible to Mr. Kingo with respect to choice criteria. Regularly choice criteria are comprised of a gathering which offers both casting a ballot and non-casting a ballot models. In Mr. Kingo's case he is a ultimate conclusion creator and he could conceivably counsel his fundamental representatives and assemble data and exhortation and settle on his choice based off this obtained information. He could likewise offer every alternative up to the gathering and either go with a normal answer or go with the dominant part rule. There is one proviso to this foundation be that as it may and that is in regard to cost. Mr. Kingo seems loath to either spending or taking into account sufficient time to actualize the decision. Consequently, except if he is eager to be alright with spending perhaps a huge sum in advance to at last expand and streamline his business efficiencies and benefits he will probably be looked with this circumstance again as his business develops or it will stay in its stale state.