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Explain what is functional and dysfunctional conflict. Assess the positive effects of functional conflicts.

Explain what is functional and dysfunctional conflict. Assess the positive effects of functional conflicts.
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conflicts can be defined as any disagreement or tension between two people or two parties.

Functional conflicts: are those conflicts which may exist in a group or a company which supports the overall goals of the company/group and creates a positive impact by improving the performance. Functional conflicts are considered to be constructive, healthy and positive. In a functional conflict, the people in the group share their views and disagreement in a constructive manner thereby enhancing innovation, performance and creativity.

Positive effects of functional conflicts:

  • it brings in a spirit of collaboration within the team members.
  • positively impacts the goals of the group/ organization
  • improves the performance of the group/company
  • it brings in innovation, creativity and performance
  • awareness of both the faces of the issue
  • brings in a sense of unity, by solving problems together and thereby increasing the morale of the team

Dysfunctional conflicts: can be considered as unhealthy disagreement that may occur between individuals of a group. Dysfunctional conflicts are unhealthy and non-constructive conflicts which may have a negative impact on the group. Dysfunctional conflicts lead to a dip in communication and hinders the growth and performance of the group. However, with proper mediation dysfunctional conflicts can be changed into functional conflicts.

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