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Can nonverbal communication help negotiators achieve better outcomes? a. Silence forces the other side to continue...

Can nonverbal communication help negotiators achieve better outcomes? a. Silence forces the other side to continue talking which will lead them to give away information that the other side can use. b. Face-to-face interaction can stimulate rapport through nonverbal communication which enchances coordination and leads to higher gains. c. Nonverbal communication leads to impasses. d. Nonverbal communication has no impact on negotiations. e. All of the above

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Answer: b. is the correct answer.

During face to face interactions non verbal expressions helps the negotiators to interpret the interest of the listener. A simple nod, or a smile encourages the negotiator, by giving  the idea that he/she is listening to what negotiator is saying. Non verbal expressions along with the words helps to understand the actual meaning of the conversation and creates a mutual understanding and interest.  

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