Question

Review the return policies at your favorite retailer, then answer this question. What information systems do you think would need to be in place to support their return policy?

Answer 1

Dealing with returns isn’t fun for retailers its kind of intolerant to them. However, when handled the right way with right guidelines, merchants can actually minimize returns or even capitalize on them which would return. As a customer i m pretty satisfied with american mall they ensures the product condition before giving them to the customers as the customer wants like require prepackaged items to still be in sealed, original packaging, or require clothing to be unworn with tags attached etc. Refund methods are also mattered the most like it's best not to give cash unless the original purchase was made with cash and like the american mall do. Different policies are being taken into consideration like different policies for certain types of products, such as electronics or formal wear etc. Educated staff and customers on your return policy is key to its success and there are very well trained staff there. as they believe A good return policy will discourage fraudulent returns, minimize all returns and ensure the returns that do take place go smoothly for you, your employees and your customers.

Improvement in return policies can be done like some businesses have strict return policies to combat the increasing number of returns. However, customers only respond to and become loyal to brands that have flexible return policies and be maintained so keep the inventory of such companies only that ill increase their productivity.